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Payouts, Codes, and Store Credit FAQ

Q: What is the difference between a payout and discount code?
A: Payout codes are your assigned tournament winnings, minus any portion of payouts you may have chosen to receive on-site. These codes can be applied at checkout, but can also be applied to your store credit balance in your account. Discount codes can only be applied directly at checkout, can not be used with other discount codes, and may have other restrictions. Examples might be $5 off, 10% off, or free item with purchase. Pro tip: If you have a discount code 'and' a payout code, add the payout code to your store credit account first, then apply store credit to the purchase in your shopping cart, then on the next page at checkout you can apply a discount code. Winning!
Q: How can I stack payouts across multiple tournaments?
A: Simply add each payout code to your account. Login to your account and click on 'store credit' then 'add store credit'. Enter the code, and the amount will be stored as credit in your account. You can do this as many times as you have payout codes.
Q: How do I redeem store credits and rewards?
A: Online: Make sure you are signed in to your account. In your SHOPPING CART, you will be able to see your balance, and you can choose to click on the quick button that says "Apply Store Credit". Any unused amount will remain in your account for future purchases. Store credit is also redeemable at our physical shop.
Q: How many payout codes can I add to my store credit account?
A: You can continue to add to your balance with more tournaments and promotions indefinitely. You've earned it!
Q: When does my code expire?
A: Payout codes do not expire. Discount codes expire at the end of their promotional period. Referral, Account Creation, and First Purchase rewards expire after 30 days.
Other helpful information: You can check an unused payout or gift card code balance at any time in the Rewards Program link of the main web page menu.